Privacy Policy for PlexoA

Effective Date: 13.03.2025

Welcome to PlexoA! Your privacy is important to us, and we are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://plexoa.com.

1. Data Controller

The data controller responsible for processing your data is:
PlexoA GmbH
Website: https://plexoa.com
Email: info@plexoa.com

Due to our number of employees and lack of other reasons under the Data Protection Regulation, we are not obliged to appoint a data protection officer.

2. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly

  • Name, email address, phone number, and other contact details when you fill out forms or communicate with us.
  • Any content or information you provide when contacting customer support.

b. Data Collected Automatically

  • Cookies and Tracking Technologies: We use cookies to improve your experience. For more details, see our Cookie Policy.
  • Log Information: Your IP address, browser type, operating system, pages visited, and time spent on the website.

c. Third-Party Data

We may receive data about you from third-party analytics tools and social media platforms (e.g., Google Analytics, Facebook).

3. How We Use Your Data

Your personal data is processed for the following purposes:

  • To provide and improve our website services.
  • To respond to your inquiries and customer support requests.
  • To send relevant communications, including promotional materials (with your consent).
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your data under the following GDPR legal bases:

  • Consent: When you voluntarily provide data or agree to receive marketing communications.
  • Contractual Necessity: To fulfill any contract you have with us.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: To improve our services and enhance your experience.

5. Sharing Your Data

We may share your information with:

  • Service Providers: Third-party vendors who assist in website hosting, analytics, or email communications.
  • Legal Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or acquisition.

6. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure (“Right to Be Forgotten”): Request deletion of your data.
  • Restriction: Limit how we process your data.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to data processing for marketing or other purposes.
  • Withdraw Consent: Withdraw consent at any time for data processing based on consent.

To exercise your rights, please contact us at info@plexoa.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the EU. In such cases, we ensure adequate safeguards are in place to protect your data.

10. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised “Effective Date.”

13. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@plexoa.com

Thank you for trusting PlexoA with your personal data. Your privacy is our priority.